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At 1ax Responsible Gaming

Gaming should be a source of fun and entertainment, not addiction or harm. 1ax is fully committed to responsible gaming. We give you everything you need to play within safe limits, stay in control, and access support when you need it. Your mental well-being and financial security matter most to us.

Our support tools

For safe gaming Powerful Tools

1ax helps you stay in control and build healthy gaming habits.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. This helps you stick to a budget and avoid overspending.

Loss Limit

Decide in advance how much you are willing to lose. Once the limit is reached, your session will automatically end and you will not be able to continue playing.

Session Time Limit

Decide how long you want to play in a single session. When the time is up, you will be prompted to take a break. This helps you avoid long sessions and fatigue.

Time-Out

Take a temporary break from 24 hours up to 6 weeks. During this period your account will be suspended and you will not be able to play.

Self-Exclusion

Exclude yourself for anywhere from 6 months to permanently. This is a powerful tool for serious issues — during this period you will not be able to play under any circumstances.

Help & Advice

Get professional support and counseling for gaming addiction. We connect you with local and international support organizations.

What is responsible play?

Responsible play means gaming in a way that has no negative impact on your life. It means:

  • Gaming is for entertainment only, not a source of income.
  • Only play with money you can afford to lose.
  • Knowing your limits and playing within them.
  • Keeping track of your play time and taking regular breaks.
  • Making sure gaming does not interfere with your other responsibilities and the important things in your life.
  • Seeking help and acknowledging the problem.

1ax believes every player deserves a safe and enjoyable experience. We are committed to creating an environment where you stay in control and gaming never gets in the way of the other important things in your life.

Warning Signs of Problem Gaming

Watch out for the following signs in yourself or someone close to you:

Warning Signs

  • You are spending more than you planned to.
  • Playing more to try to recover money you've lost.
  • Borrowing money or taking on debt to fund gaming.
  • Neglecting family, friends, and work.
  • Lying about or hiding your gaming activity.
  • Struggling to cut back or stop playing.
  • Experiencing stress, anxiety, or depression because of gaming.
  • Unable to pay bills or cover basic necessities.
  • Constantly thinking about gaming.
  • Feeling guilty or regretful after playing.

If any of these signs apply to you, take action now. Seeking help is not a sign of weakness — it takes strength and courage.

How to Use the Responsible Gaming Tools

Your 1ax account comes with a range of responsible gaming tools that are simple to set up:

  • Go to Account Settings: After logging in, click on your profile icon and select the "Responsible Gaming" option.
  • Choose your limit: Choose whichever suits you best — a deposit limit, loss limit, or time limit.
  • Confirm your limit: Choose your preferred limit and save it.
  • Limits take effect immediately: Once set, a limit takes effect immediately and cannot be exceeded.
  • Increasing your limit: A 24-48 hour cooling-off period will apply if you wish to increase your limits.
  • Decreasing your limit: Limits can be reduced instantly at any time.

Remember: Using these tools is entirely voluntary and confidential. No one will know that you have set these limits.

Tips for Healthy Gaming

Follow these tips to build responsible gaming habits:

  • Set a budget: Before you play, decide how much you can afford to spend and stay within that budget.
  • Set a time limit: Decide in advance how long you will play and stick to it.
  • Track your wins and losses: Keep a record of your wins and losses.
  • Take regular breaks: Take a 10-15 minute break every hour.
  • Never play under the influence of alcohol or drugs: It impairs your judgment and decision-making.
  • Keep up other hobbies: Gaming is just one form of entertainment, not your only hobby.
  • Assess your mental state: Avoid playing when you're feeling down or stressed.
  • Keep your expectations realistic: Understand that the house always has an edge and winning consistently over the long term is difficult.

Help & Support Organizations

If you or someone you know is struggling with a gaming addiction, the following organizations can help:

  • National Mental Health Hotline: Contact mental health support services in Bangladesh.
  • Gamblers Anonymous: An international support group that helps people struggling with gaming addiction.
  • GamCare: A UK-based organization offering free counseling and support.
  • BeGambleAware: Provides information, advice, and support.
  • GAMSTOP: A national scheme that lets you self-exclude from all licensed gaming sites in the UK.

You can also reach out to the 1ax support team directly. We will connect you with the right resources and assistance.

Asking for help is nothing to be ashamed of. It's the first step toward taking back control of your life.

Quick Settings

Deposit Limit

Set your daily, weekly, or monthly deposit limit.

Loss Limit

Set the maximum amount you are prepared to lose.

Time Limit

Limit how long you play in each session.

Self-Exclusion

Exclude yourself for a set period or permanently.

Reality Check

Take regular breaks during your gaming sessions. Set a reminder every 30-60 minutes to check how long you have been playing and how much you have spent.

Need Help?

Our support team is ready to help you set up responsible gaming tools and connect you with support resources.

[email protected]

General Questions

About Responsible Play Frequently Asked Questions

Get answers to your responsible gaming questions.

Go to your account settings and select the "Responsible Gaming" option. From there, you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.

Self-exclusion is a process that allows you to close your account for a set period (6 months, 1 year, or permanently). During this time, you will not be able to log in, make deposits, or play. It is a powerful tool for anyone dealing with serious gaming issues.

Yes, but a 24-48 hour cooling-off period will apply for limit increases. This helps protect you from making impulsive decisions. However, you can reduce your limits instantly at any time.

Signs of gaming addiction include: spending beyond your budget, chasing losses, lying about gaming, neglecting family and work, being unable to stop, and feeling distressed as a result. If you notice these signs, seek help immediately.

You can contact our support team or reach out to professional support organizations such as Gamblers Anonymous, GamCare, or BeGambleAware. These organizations offer free and confidential counseling and support.

A time-out is a short-term break (24 hours to 6 weeks) that you can activate or cancel at any time. Self-exclusion is a long-term or permanent block (minimum 6 months) that, once activated, cannot be reversed until the set period has ended.

Play safe, Play Responsibly

Responsible play at 1ax means fun and safety, together. Set your limits, stay in control, and enjoy gaming.

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